NEW PRODUCT RELEASE: Optimize your personalized onsite experiences with A/B Testing & Optimization

Employee Stories

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    Name

    Lari

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    Education

    BBA / Network Administration

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    Nosto employee since

    2012

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    Position

    Product Manager

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    Team

    Product Team

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    Location

    Helsinki

Lari

"The most international and friendliest team you can imagine."

Where are you from and how did you end up at Nosto?

I spent a year backpacking while having an early career break and when I returned home I started to look for new challenges. I already had a few interesting opportunities lined up, when I heard about Nosto from a former colleague and who said that they were hiring. At that time, Nosto was in stealth-mode so no one really knew what they were building. I heard their pitch and business plan and by the end of the meeting was already confident that I wanted to be involved - simply because the business idea was awesome and founders had very impressive track record. I dropped all conversations with other companies that very day and luckily they hired me a couple of weeks later. It's been the best professional decision of my life.

What do you do at Nosto?

I'm a product manager and responsible of our ad product, revenue and development plus product trainings and employee on-boardings.

What does your normal day look like?

Extremely busy but also rewarding. I map myself small targets or milestones for every day, week, month, quarter and year to keep myself focused as multi-tasking is a necessity. In practice about half of my time goes to coaching and teaching team members and managing my own product area, the other half I try to use for projects and research, which make the product and our team better, accelerating our growth.

What has been your career path at Nosto so far?

One of the most attractive part of Nosto is the overall growth and pace, which allows people to grow within the company. I've myself built the support processes, while in the very beginning working as the only technical support person, then leading a team of a dozen account managers, while now I work in research and development team as a product manager.

What part of your job do you enjoy the most?

Innovation and continuous learning. It's a blessing and a burden really, but comes natural when you're building a product for an industry [e-commerce] that grows way faster than general retail.

If you could reinvent your job title, what would it be?

(Ask) Jeeves.

What is it like to be part of Nosto?

Demanding, rewarding and I know this is a cliché but also fun! If you're totally new to digital retail and online marketing, you'll learn in a matter of days or weeks the same what takes months in many other organisations. Everyone at Nosto loves tongue-in-cheek humour and have that right spark in their eye, so while the business itself is serious, people also know how to have a good laugh and we have it often. The amount of custom Slack emojis tell the story.

What’s the coolest part of working at Nosto?

The clientele and partners are global and Nosto itself has a very international and friendly team.. Every third person is born in a different country and just in the Helsinki team we have +10 nationalities, Finns being the minority and English the de facto language.

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    Name

    Jan

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    Education

    MA in Business Administration from the University of Mannheim

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    Nosto employee since

    2013

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    Position

    General Manager North America

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    Team

    Sales Team

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    Location

    NYC

Jan

The right blend between Nordic sophistication, American competitiveness and a healthy dose of Berlin style fun

Where are you from and how did you end up at Nosto?

I have spent my life living abroad in various countries / regions including Japan, Russia and the Middle East. Prior to joining Nosto I was part of the internationalization team at Zalando in Berlin. We tackled the market entry to the Nordics which was an incredible opportunity.

What do you do at Nosto?

I am the General Manager for the North American market.

What does your normal day look like?

I get up at 4:30am and do a 15km run on the East River. It's important to be early in the office to align with European HQ on the most important matters so that's where I am headed next. Thankfully the role as GM in the US is extremely multi-faceted. From top down strategy to in-the-trenches execution it is all there. I will spend most of my day working with the team to increase the visibility of Nosto in the US market. Being close to the product team it is also a pleasure to support our clients on the product side. The evenings are filled with dinners, receptions and meet-ups. It is a fantastic way to get closer to the ecosystem while having a bit of fun at the same time.

What has been your career path at Nosto so far?

Nosto has provided amazing opportunities for me in the three years I have been part of the family. I started in the Customer Success Team which I later was fortunate enough to lead. An opportunity arose later on to take on the internationalization efforts in the North American market and move to New York City.

What part of your job do you enjoy the most?

The versatility and speed. The eCommerce ecosystem is constantly changing. This provides immense opportunity for any player able to match or exceed it's speed.

If you could reinvent your job title, what would it be?

Probably I would go for in-house entrepreneur. Opening a new international market requires a very specific mindset. It involves being completely open minded and having the ability to capitalize on local requirements - independent of existing company rulebooks or established ways of thinking. Speed and organisational excellence likewise is rewarded.

What is it like to be part of Nosto?

It is just the right blend between Nordic sophistication, American competitiveness and a healthy dose of Berlin style fun.

What’s the coolest part of working at Nosto?

The freedom to execute according to your own style.

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    Name

    Trang

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    Education

    Bachelor Degree in Information Technology

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    Nosto employee since

    2015

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    Position

    Front-end Developer

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    Team

    Developer Team

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    Location

    Helsinki

Trang

"It's great to have a team that supports each other with every project and works closely together to produce the best possible output."

Where are you from and how did you end up at Nosto?

I am from Vietnam. I first came to Finland to study a Bachelor Degree in Helsinki. During the final year of my university, I searched for a place to work and found Nosto on LinkedIn. I was attracted to Nosto’s company culture (which was very similar to my previous internship company).

What do you do at Nosto?

I work as a Front-end Developer at Nosto, responsible for developing the UI (user interface) and UX (user experience) for our product.

What does a normal day look like for you?

In the morning, I hit the gym for a 5k run, then head to the office. My team kicks off the day with our daily 5-10 minute stand-up where we update everyone on what we’ve completed and what tasks we’re working on that day. Then, I check on and complete any backlog tasks. Most of my days involve working closely with our designer and project manager to make sure project implementation is on the right track and any bug fixes are taken care of. In the evening, I spend 1-2 hours playing badminton or swimming before heading home.

What has been your career path at Nosto so far?

When first joined Nosto, I mostly worked on the Nosto website and supported our Customer Success Managers with template creation. After 1 year, my focus shifted to developing Nosto products - mainly focusing on the UI component. In recent years, I’ve become interested in back-end development, so I’m currently exploring that along with UI developments.

What part of your job do you enjoy the most?

I have a great team at Nosto; we support each other with every project and work closely together in order to produce the best possible output.

What is it like to be part of Nosto?

I feel supported at Nosto and connected with our team; they’re a great group to work with.

What’s the coolest part of working at Nosto?

My schedule is flexible and each employee is given time to explore personal development. I am also able to dedicate 1 day of my work week to learn and work on topics I find interesting.

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    Name

    Donna

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    Education

    10+ years experience in digital commerce

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    Nosto employee since

    2018

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    Position

    Senior Sales Engineer and Head of Customer Experience (North America)

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    Team

    Sales + Customer Success Team

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    Location

    Los Angeles

Donna

"If you do what you love, you'll never work a day in your life"

Where are you from and how did you end up at Nosto?

I am one of the very rare native-born and bred Los Angeles residents. I ended up at Nosto after an extensive career in the system integration space where I worked for some of the largest Magento and Shopify agencies in all of Southern California.

What do you do at Nosto?

I am the Senior Sales Engineer and Head of Customer Experience for all of North America.

What does your normal day look like?

A daily look into my life at Nosto would be different every single day, which I love! I'm involved in the pre-sales process with the BDM's on both the West and East Coast in the US. Each day I'd also likely be working with new Nosto clients to assist them with onboarding which could range from a small project up to an extremely large project. Last but not least, I manage our Customer Success and Front-End development team in the US, so you'd find me assisting our CSM's with client communications, technical implementations, mentorship, and team leadership activities.

What has been your career path at Nosto so far?

My career path at Nosto has been a rocket ship of fun! I started my career at Nosto as the Senior Sales Engineer supporting pre-sales activities in a technical capacity as well as managing all onboarding activities for new Nosto merchants. Over the past 11 months, I have been charged with leading and building out the North America Customer Success Team. I have my hat in many rings at Nosto which keeps my daily life busy and interesting!

What part of your job do you enjoy the most?

There are several parts of my job that I enjoy however, I do have to say that the team at Nosto globally is one if not my favorite part of working here. My colleagues have become family and I couldn't imagine this journey without them!

What is it like to be part of Nosto?

It's fast-paced, ever-evolving, and we are all highly encouraged to suggest new ideas and collaborate with teams across all aspects of the business. Really it's just a bunch of fun with a solid group of individuals!

What’s the coolest part of working at Nosto?

Being a key part of a solution that is revolutionizing personalization in the eCommerce space.