When you control the customer experience you have the ability to deliver personalized, memorable experiences that lead to lasting, high-value relationships with customers. Klaviyo helps businesses create memorable experiences across owned marketing channels—email, SMS, web and in-app notifications—by listening for and understanding cues from visitors, subscribers, and customers, and turning that information into valuable, relevant messages.
In fact, ecommerce stores switching to Klaviyo see an average 67x increase in ROI—that’s real growth driven by channels owned and controlled by the business.
Join brands you love like Chubbies, Huckberry, and ColourPop growing faster & building amazing customer experiences across their owned marketing channels.
Listen to your customers
1. Powerful Integrations—Klaviyo offers 100+ pre-built integrations ranging from shipping solutions to rewards programs. Top integrations include Facebook, ShipStation, Yotpo, Smile, Privy, and more.
2. Dynamic Forms and Personalization—Leverage Klaviyo’s free Form Builder to collect more information about your customers and grow your email list without any coding. Target forms to specific segments, devices, or pages and easily analyze results.
3. Centralized customer profiles—The customer profile provides a unified view of your customer’s actions, preferences, behaviors, and history.
Analyze behaviors and preferences
1. Best-in-class segmentation—Target customers based on any event, profile, metric, and even location or date. Use segmentation to build important groups of customers like VIPs and engaged profiles.
2. Unparalleled data science—Predictive analytics like churn risk, customer lifetime value, gender prediction and smart send time are baked right into Klaviyo—saving time and helping to earn more money.
3. Growth centric reporting—Klaviyo reporting and analytics focuses on your growth. Digging into a single campaign email performance and building dashboards to stay focused on important business metrics is quick and easy.
Act more personally
1. Personalized Automation—Use the Flow Builder to automate messages across the entire customer journey and use pre-built templates to get started quickly. Optimize every message through A/B and split testing.
2. Social Advertising—Seamlessly sync customer lists + segments to Facebook and Instagram to target the right audience and help grow your business.
3. Targeted Campaigns—Build emails using pre-made templates or create your own with HTML. Pull in product recommendations and other dynamic data to personalize each message.
4. SMS—Send timely text messages to your customers that prefer receiving texts over email. Let Klaviyo manage compliance seamlessly and leverage a pay-as-you-go pricing to maximize ROI.
“Using Nosto, we are able to adapt our product recommendations to every individual behavior and sync with our custom audience segments to create truly unique experiences. The customers who interacted with Nosto’s recommendations had a conversion rate 3.5x and an average visit value 3.8x those who didn’t, and our average order value increased by 10%.”
Matthieu Galtié, Head of Digital, Volcom Europe
“It was great to have a dedicated team that was accessible to us as we navigated the Nosto implementation. We’re a very lean team, so whoever we partner with, must have excellent customer service when we need the support. Nosto has become an extension to our team.”
Berly Isaak, Senior Director Global Marketing, LeSportsac
“Nosto’s A/B Testing and Optimization allowed our team to quickly test different personalization strategies and learn valuable insights. We saw an 18% uplift in conversion within weeks on a single test — it was incredibly easy to set up and deploy. The tool automatically switched over the majority of the traffic to the winning variation freeing us from having to constantly monitor test results.”
Emily Andrews, VP of Ecommerce, Cynthia Rowley
“Nosto’s personalized product recommendations give us the ability to deliver highly relevant recommendations with a much larger variety of merchandising goals than native recommendations. The flexibility of the tool gives us a lot of added value, and their easy integration into Commerce Cloud made it so that the entire process was quick and painless.”
Bianca Mercer, Ecommerce and Customer Services Director, Smythson
Integrations for every ecommerce tech stack
We integrate with a selection of best-in-class technology providers to ensure consistent optimized experiences across your customers’ shopping journeys. Our patented implementation methods and out-of-the-box integrations ensure easy migration, risk-free deployment and fast time-to-market. So, whichever platform you’re on or technology stack you use, we’ve got you covered.