In this on-demand webinar, Nosto, Yotpo and Klaviyo discuss the tactics and strategies that the world’s top brands will be deploying this Black Friday and Cyber Monday – including personalisation, email marketing and social proof.
Quick Wins to Drive Black Friday Revenue: Personalisation, Email Marketing and Social Proof

About this webinar:
Black Friday and Cyber Monday 2020 is going to be dramatically different this year, without the crowds, overnight lines, or extensive in-store dealings. The focus this year will be online. And, unsurprisingly online sales this Cyber Weekend are set to be the biggest yet driving nearly £40 Billion.
How can you capitalise on this opportunity? Brands need to translate the in-store experience online. With little time left to do this, we’ve teamed up with Yotpo and Klaviyo to share quick wins that will help you succeed this year: from personalisation to email marketing and social proof.
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“Using Nosto, we are able to adapt our product recommendations to every individual behavior and sync with our custom audience segments to create truly unique experiences. The customers who interacted with Nosto’s recommendations had a conversion rate 3.5x and an average visit value 3.8x those who didn’t, and our average order value increased by 10%.”
Matthieu Galtié, Head of Digital, Volcom Europe
“It was great to have a dedicated team that was accessible to us as we navigated the Nosto implementation. We’re a very lean team, so whoever we partner with, must have excellent customer service when we need the support. Nosto has become an extension to our team.”
Berly Isaak, Senior Director Global Marketing, LeSportsac
“Nosto’s A/B Testing and Optimization allowed our team to quickly test different personalization strategies and learn valuable insights. We saw an 18% uplift in conversion within weeks on a single test — it was incredibly easy to set up and deploy. The tool automatically switched over the majority of the traffic to the winning variation freeing us from having to constantly monitor test results.”
Emily Andrews, VP of Ecommerce, Cynthia Rowley
“Nosto has been an incredible time-saver and has expanded our customization far beyond basic product recommendations. The platform itself is very user-friendly and provides helpful, granular insights on how the campaigns are performing.”
Ian Leslie, CMO, Industry West
“Nosto’s personalized product recommendations give us the ability to deliver highly relevant recommendations with a much larger variety of merchandising goals than native recommendations. The flexibility of the tool gives us a lot of added value, and their easy integration into Commerce Cloud made it so that the entire process was quick and painless.”
Bianca Mercer, Ecommerce and Customer Services Director, Smythson