FEATURING

Kate Leske

Head of Customer Success North America at Nosto

Megan Degruttola

Director of Marketing at Stackla

Ryan Delaney

Chief Experience Officer at Overdose Digital

watch on demand

Topics include:

  • A holistic look at how IKEA’s physical retail presence translates online
  • How the brand acts on each customer’s needs and purchasing behaviours across various digital channels
  • A deep dive into the user experience of their digital storefront
  • How they utilize user-generated content to build stronger relationships with their consumers

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