The Future of Ecommerce Search in 2023

In this webinar, we discussed our latest research: a 3-part study that highlights the expectation gaps between what shoppers want from site search in 2023, what brands think they’re delivering, and what brands are actually delivering.

We’ll also welcomed Mackenzie Nguyen to the mic, Director of Ecommerce and Buying at Ylang 23, to give her perspective on our research findings and also share how the jewelry brand is using Search to improve their customers’ discovery experience.