Fashion Retail Masterclass: An Inside Look at NET-A-PORTER’s UX, Personalisation and Loyalty Strategy
In this latest edition of our masterclass series, we turn to global fashion brand NET-A-PORTER and analyze how it has been able to expand its reach globally, offer the latest fashion trends to consumers with very little lead time and transform the way designers reach customers.
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Amy Lightfoot
Senior Product Owner, WeMakeWebsites

Josie Gardner
Business Development Manager, Nosto

James Hawkins
Senior Loyalty Consultant, LoyaltyLion
About this Masterclass:
In this virtual session, discover the strategies that will help you:
- Deliver a hyper-personalized, consistent customer experiences
- Use data-driven insights to curate an ideal selection of products for target consumers
- Invest in digital channels (particularly mobile and video) for better engagement and conversion
- Cultivate an audience spread out over a global, multichannel ecosystem
- Generate a loyal customer base that will have you as their go-to fashion retailer
Thank you, here is the recording.