The AI Customer Journey Integration

AI Personalization
across every
channel

Combine Nosto’s agentic Commerce Experience Platform with Klaviyo’s B2C CRM to power smarter customer journeys—from search and merchandising to email and SMS—driving more value with every interaction.

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+145% attributed sales from global email campaigns
$2 revenue per email recipient with search abandonment journeys
+120% increase in CTR
+93% more revenue with personalized mid-sale campaign

“The Nosto x Klaviyo integration helps us deliver a more relevant experience to our loyal customers, and is easy to set up.” Simon Krol- Ecommerce Content Specialist

“The integration process was very smooth. Being able to connect these two industry-leading ecommerce tools is a real game-changer.” Christophe SERRES, Ecommerce Director

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Unified customer insights.
Campaigns that go live in minutes.

Fuel growth with connected customer journeys

Send highly relevant email & SMS campaigns

Boost click-through rates with campaigns that understand each shopper’s preferences, from size and color to brand affinity, then predict what they want next.

Personalize onsite experiences for marketing traffic

Increase conversions from your Email and SMS campaigns by matching every campaign with on-site content and merchandising that fit.

Streamline marketing and ecommerce team workflows

Improve your team’s efficiency with cross-platform campaigns powered by unified insights and AI agents that accelerate execution.

Go beyond all-in-one platforms

Combine two leading AI-native platforms, deeply integrated to deliver more flexible and high-performing, unified customer journeys.

Put AI agents to work.
Skip the admin.

Autonative, the team behind Ford’s UK and Europe online store, uses Huginn, Nosto’s AI agent, to instantly add personalized product recommendations to Klaviyo email campaigns, reducing manual work and freeing up time to focus on strategy.

This capability is currently available through the Huginn AI Early Access Program . To register your interest, complete the form on the page and select Klaviyo Connect.

Explore our The AI Customer Journey Integration
resources
Article Why brands are ditching legacy stacks for the new AI Customer Journey Integration

Enterprise commerce teams face an impossible equation: how to enable agentic commerce and hyper-personalization while scaling their businesses globally. Preferably overnight, unifying every customer touchpoint, online and in-store, while managing costs and technical complexity.

Read article
Harney & Sons achieves a 5.64% CVR and $2 revenue per email recipient with personalized search abandonment journeys
Case studies Harney & Sons achieves a 5.64% CVR and $2 revenue per email recipient

Harney & Sons use the AI Customer Journey Integration to connect real-time behavioral data captured by Nosto on their website with customer data stored in their Klaviyo CRM. This integration allowed the team to enrich customer profiles and activate those insights across both onsite and email, without custom development.

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FAQ

What is The AI Customer Journey Integration?

The AI Customer Journey Integration combines Nosto’s agentic Commerce Experience Platform and Klaviyo’s B2C CRM to unify customer data, personalization, and campaign execution. It enables brands to deliver consistent, AI-powered shopping experiences across their website, email, and SMS channels.

How does the Nosto and Klaviyo one-click integration work?

The integration enables two-way data syncing between Nosto and Klaviyo, enriching customer data in real time across both platforms. Brands can use Nosto insights in Klaviyo campaigns, as well as Klaviyo data within Nosto-powered onsite experiences—maximizing targeting opportunities across channels.

How do I get started with the AI Customer Journey Integration?

Whether you are already a Nosto or Klaviyo customer or new to both, our teams can guide you through a demo, explore your challenges, and show how the AI Customer Journey Integration can support your growth.

How much does the AI Customer Journey Integration cost?

Combining Nosto and Klaviyo is cost-efficient through the flexibility and power of AI-native platforms. With competitive pricing, speak to our teams who can offer a custom plan tailored to your needs.