[Webinar] Building relationships with online customers, sustainably

How to optimize your customer experiences, increase conversions, and drive brand loyalty with sustainable ecommerce.

Sustainability is now a driving factor in a many consumers’ purchases. In fact, 67% of consumers check if a brand is sustainable before deciding to buy something from them*. Implementing sustainable practices into your business operations is only the first step, though. How, when, and where you communicate your sustainability story is key to providing the sustainable experiences that shoppers expect today.

Friday 22 April, 2022
11:00 AM EDT / 8:00 AM PDT / 4:00 PM BST

Catch up on demand

Speakers

Jan Soerensen

General Manager North America

Nosto

Jake Chatt

Head of Marketing

Ecocart

Catch up on demand

In this webinar, learn how to leverage your sustainability story in your customer experience by:

Implementing the right ecommerce sustainability framework for your business
Deploying tactics such as Merchandising, Segmentation, AB Testing and UGC to create an authentic message that also converts
Communicating your sustainable practices where, when, and how shoppers expect you to
Learning powerful examples from the brands leading the way with sustainability efforts

*Futerra

Thank you for your interest.

Watch this webinar on demand by clicking here.

“Using Nosto, we are able to adapt our product recommendations to every individual behavior and sync with our custom audience segments to create truly unique experiences. The customers who interacted with Nosto’s recommendations had a conversion rate 3.5x and an average visit value 3.8x those who didn’t, and our average order value increased by 10%.”

Matthieu Galtié, Head of Digital, Volcom Europe

“It was great to have a dedicated team that was accessible to us as we navigated the Nosto implementation. We’re a very lean team, so whoever we partner with, must have excellent customer service when we need the support. Nosto has become an extension to our team.”

Berly Isaak, Senior Director Global Marketing, LeSportsac

“Nosto’s A/B Testing and Optimization allowed our team to quickly test different personalization strategies and learn valuable insights. We saw an 18% uplift in conversion within weeks on a single test — it was incredibly easy to set up and deploy. The tool automatically switched over the majority of the traffic to the winning variation freeing us from having to constantly monitor test results.”

Emily Andrews, VP of Ecommerce, Cynthia Rowley

“Nosto’s personalized product recommendations give us the ability to deliver highly relevant recommendations with a much larger variety of merchandising goals than native recommendations. The flexibility of the tool gives us a lot of added value, and their easy integration into Commerce Cloud made it so that the entire process was quick and painless.”