The Journey Of A Gift: From the North Pole to Your Customer’s Hands

Holiday shopping is going to be different in 2020, as more and more consumers move online due to a decline in brick-and-mortar and rapidly changing preferences amidst a pandemic. 

So how can you, as a brand, capitalize on this digital transformation during the most profitable time of the year? Well first and foremost, you need to do everything you can to replicate your in-store experience online.

We hosted a webinar, hearing from the best-in-class commerce tech stack on the top strategies and tactics for optimizing the customer journey for this year’s era of holiday shoppers.

Jan Soerensen General Manager of North America, Nosto

Casey Armstrong Chief Marketing Officer, ShipBob

Tim Busa VP of Marketing, Loop Returns

Billy McClennan Head of Strategic Partnerships, Gorgias

Jonny Dixon Head of Partnerships (Americas), dotdigital