The Essentials of an Unforgettable Customer Experience
Discover the key technologies shaping tomorrow’s shopping experiences.
Today’s online customers crave an experience that’s unique, connected, and personalized. And the merchants that deliver it will always earn more. Personalized shopping features like individualized product recommendations can increase the average order value by 50 percent or more.
But creating this kind of experience isn’t easy. You must connect all stages of the customer journey and make each one more engaging, more personal, and mobile-friendly – without being intrusive. It’s a tough balance to achieve, and few merchants get it right.
We’ve partnered with Adobe Commerce and select Premier Partners to help you diagnose and differentiate your brand to craft the ideal experience for your customers.
Download the guide
TRUSTED BY 2,600+ RETAIL BRANDS ACROSS THE WORLD.









Download our guide for effective strategies including:
- Secrets to personalizing every single interaction (Nosto)
- Using behavioral data to unlock repeat sales (dotdigital)
- The product information mistakes that kill conversions (Akeneo)
- Content that always converts (Yotpo)
- How the wrong kind of security can cost you customers (NS8)
- Making tax payments a natural part of your customer experience (Vertex)
- Delighting customers even when they’re shipments are late (DHL)
Thank you for downloading our ebook!