LeSportsac achieves a 2.4x increase in conversion using Nosto on Shopify Plus

Industry: Fashion
Platform: Shopify

LeSportsac is an American lifestyle brand of casual nylon bags.

Challenge:

No access to robust data for personalization capabilities

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Solution:

Product Recommendations across critical site pages

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Results:

A 2.4x increase in conversion, 9% higher average order value and 12% sales generated through Nosto-powered experiences

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About LeSportsac

LeSportsac is an American lifestyle brand of casual nylon bags. Founded in 1974, the company maintains a strong presence around the globe, offering an accessible line of handbags, travel totes, messenger bags, backpacks and accessories. The lightweight fabric combined with high performance hardware characterizes its iconic, functional styles available in a wide variety of colors and prints. A leader and innovator in the accessories market, LeSportsac continues to offer a collection of quality designed bags with attention to function and breakthrough vision for the modern global consumer.

Challenge

LeSportsac made the decision to replatform to Shopify Plus after they encountered several challenges with their previous platform. As ecommerce is one of LeSportsac’s most important channels, they needed LeSportsac.com to be the best possible digital flagship.

Because of the limitations of their previous platform, the brand did not have access to robust data for personalization capabilities. In the past, LeSportsac spent many hours setting up manual recommendations that would not always work properly. The old website did not include advanced product recommendations generated by machine-learning algorithms and data. For LeSportsac, personalization was a priority for the launch of their new site to enhance the shopper experience and increase conversion. They turned to Nosto, which offered automation and customization in addition to being easy to use.

The integration between Nosto and Shopify Plus was extremely seamless. It was great to have a dedicated team that was accessible to us as we navigated the implementation.

Berly Isaak, Senior Director Global Marketing + PR at Lesportsac

Solution

Product Recommendations

On the Home Page: Bestseller recommendations were added to the Home page to enhance navigation and inspire new and returning online shoppers.

 

On Product Pages: Browsing history recommendations were added to PDP pages to improve the viewer’s browsing experience. The visitor can see what they have recently viewed, what others have viewed and complementary products to the one they are viewing, providing unique cross-sell and up-sell opportunities that increase AOV.

On the Cart Page: Personalized product recommendations were added to the Cart page to remind customers of the items they had expressed interested in, but had not yet added to their cart.

 

 

On the Search Page: Search related product recommendations were added to the Search page so that someone can easily find what they are looking for based on what others browsed and searched.

On the 404 Page: Best seller product recommendations were added to 404 page to reduce bounce rate and give a reason for customers to continue shopping.

 

 

Products used:
  • Product Recommendations
  • Results

    Since going live with Nosto on Shopify Plus, Lesportsac has achieved:

    • 12% sales generated by Nosto
    • a 9% higher average order value
    • 2.4% higher conversion

    0%

    sales generated by Nosto

    0%

    higher average order value

    0x

    higher conversion

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